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Contact Us

Need to contact us? Choose a relevant department from the list below.

Place An Advert

You can place a vehicle ad online by visiting our Vehicle Advert Page.

Customer Services

Please read our frequently asked questions before contacting our customer services department. For advice about van fraud, visit our Safety and Security Centre.

Contact customer services for:

Email or call 0345 111 0003.

Lines are open between:

When querying an advert, please include your advert reference number, vehicle registration or postcode.

Calls are charged at a local rate. Mobile phone charges may vary - check with your provider.

Frequently Asked Questions

For a list of the most common queries, visit our FAQ Homepage.

Vehicle Check Customer Services

Please email

Feedback Form

You can send us comments, suggestions or problems via our Online Feedback Form.

Charity Support

Please contact Lynne Black at or 0208 544 7000.


For Dealer Edit enquiries, please contact Customer Services on 0345 111 0003.


Contact us for details on display advertising, email sponsorship or off-site links to your business.

Display Advertising or AdOperations Enquiries call: 0208 544 7000 (Advertising Solutions)

Editorial Team

If you have any editorial ideas or feedback, email or call 0208 544 7000.

We are available during office hours only - weekdays from 9am to 5.30pm.

Any enquiry or complaint regarding technical problems, Telesafe, or the removal and amendment of adverts, should be forwarded to Customer Services on 0345 111 0003. Please do not contact the editorial team with marketing or advertising enquiries.


For information about job opportunities within Auto Trader Group Limited, visit our Current Vacancies page.


For marketing opportunities or to request a press pack, please contact Jonathan Williams on 0208 544 7000 or at

PR Enquiries

For Consumer PR enquiries please email, and for Trade PR enquiries please email